01
Ask after the right job-specific moment.
Use the point at which the customer has received the full service: the fault is resolved, the report has been issued, the handover is clear or the paperwork is complete.
Review Software for Electricians
The work has to be right. The customer needs to feel that it was.
Most people cannot judge electrical work by looking at it.
They are relying on you to explain what the fault was, what needs doing, what can wait and whether the work has been left safe.
That is why electricians can do excellent work and still lose enquiries to a business with a fuller, more current Google profile. The proof is often sitting in completed jobs, EICRs, emergency callouts and upgrades that never become visible online.
Reviewed It gives electrical businesses a simple way to ask for an honest Google review once the job, handover and paperwork are properly complete. Send a personal SMS, take the customer straight to your Google review page and use one appropriate follow-up when needed.
£34 per month. Real UK SMS number. No long contract.
9:41● ● ●
Send review requestReady
CustomerDaniel Morgan
JobConsumer-unit upgrade
Send by SMS
Polite follow-up in 3 daysQueued
★★★★★
New Google review received
Daniel, consumer-unit upgrade
★★★★★
“Explained the fault properly.”
New review from Priya
Why reviews
Why Google reviews carry more weight in electrical work
A customer hiring an electrician is not only comparing price. They are trying to reduce risk.
For a homeowner, that may mean choosing someone to diagnose a tripping circuit, replace a consumer unit or work around children in the home. For a landlord, it can mean getting an EICR, remedial work and the right paperwork completed without a long chain of chasing.
Electrical work also sits in a safety-critical area. Approved Document P is part of the Building Regulations guidance designed to reduce the risk of fire or injury from electrical work in dwellings. That does not make every job the same, but it explains why customers look for signs that an electrician is competent, clear and careful.
✓
Did they explain the issue in plain English?
✓
Was the quote clear before the work began?
✓
Was the work made safe and the paperwork dealt with promptly?
The job is complete when the customer understands the handover.
For an electrician, the right review moment is often not when the last tool goes back in the van. It is after the customer has had the explanation, knows what has been fixed or upgraded, understands any next steps and has the certificate or documentation they need where relevant.
Product
Review software for electricians: what it does
Reviewed It is for collecting the public proof that comes after a properly completed electrical job. It fits alongside the way you already quote, carry out work and issue paperwork.
What it helps you do
Send a review request by SMS from a real UK number, with a direct link to your Google review page. Choose a template, adjust it for the job and send it when the customer has had the right handover. You can see which requests have been sent, which customers have reviewed and whether a reminder is due.
What it does not replace
Reviewed It is not electrical contractor software. It does not create quotes, schedule engineers, manage job sheets, issue certificates, track materials, organise compliance records or replace your CRM. It handles one important part of the customer journey: making it easier for satisfied customers to turn a completed job into genuine Google proof.
Local SEO
How Google reviews help electricians win the next local enquiry
Google says local results are mainly based on relevance, distance and prominence. Reviews are not a shortcut around the rest of your Google Business Profile.
RelevanceBe clear about the electrical work you actually take on: fault finding, EICRs, landlord remedial work, consumer-unit upgrades, rewires, emergency work, EV chargers or commercial maintenance.
DistanceSomeone searching “emergency electrician near me” is usually looking for a realistic local option, not a business with the best-looking profile fifty miles away.
ProminenceCurrent reviews about explanation, tidy work, certificates and urgent response help show that customers trust you with important work.
A customer comparing two electricians may see similar service lists, qualifications and star ratings. What helps them choose is often the detail in the latest reviews.
electrician near me
E
BrightSpark Electrical4.9 ★ · 126 reviews · Open now
“Found the fault quickly, explained it clearly and sent the certificate through.”
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Reviews support prominence when your profile is accurate.
Review process
How to get more Google reviews after electrical work
The best time to ask depends on the type of job. A better process is built around the handover, not simply the point where the work stopped.
→
02
Make the route to Google obvious.
A direct link removes unnecessary work. Reviewed It sends a short, normal text that takes the customer straight to your Google review page while the experience is still clear.
→
03
Follow up once, without making it awkward.
Most customers who do not review are not unhappy. They are busy. One polite reminder is enough.
Emergency fault or repairAsk after the fault is resolved and the customer understands what happened.
EICRAsk after the report has been issued and any next steps are clear.
Consumer-unit upgradeAsk after the final handover and the customer understands the new setup.
EV charger installAsk after the installation has been explained and paperwork completed.
Review Request Templates for Electricians
Pick the job type, keep the wording normal and send customers straight to your Google review link.
SMS preview
Ask for an honest review. Do not ask for five stars, tell customers what to write or offer money, discounts or free work in return.
Review proof
What good electrician reviews reassure customers about
A future customer is not normally checking whether the review uses the right electrical terminology. They are looking for signs that the work was safe, the person was trustworthy and the whole experience was handled properly.
The most useful reviews tend to cover the things the customer could feel and understand.
They found the fault quickly and explained what was happening.
Clear explanation helps future customers trust they will get an honest answer, not a confusing sales pitch.
They turned up when they said they would and gave us a clear price before starting.
Punctuality and price clarity show that the job will not become a moving target.
They were tidy, careful around the house and left everything safe.
A tidy finish and a calm handover help make electrical work feel controlled rather than invasive.
The certificate came through quickly and they answered the questions we had afterwards.
For documented jobs, the paperwork is part of the service.
Honest reviews
How to ask for reviews legally and deal with a bad one properly
The goal is not a perfect-looking profile. It is a believable one built from real customer experiences, with a sensible response when something goes wrong.
Safe approach
Ask a genuine customer for an honest review. Keep the request neutral, send everyone through the same fair process and let the customer decide what they want to say.
Avoid
No cash, discounts, gift cards, free extras or “leave us five stars” requests. Do not use review gating to only send likely-positive customers to Google.
If a customer is unhappy, reply calmly.
A public response is not the place for technical back-and-forth. It is there to show future customers that you take the issue seriously.
Start now
Every completed electrical job leaves a customer with one question: would they trust you again?
That answer is already shaping your reputation, whether it appears online or not.
Reviewed It helps you collect more of that honest proof at the right point in the job, so the next homeowner, landlord or local customer has a clearer reason to choose you.
Reviewed ItReview queue
3
DM
Daniel MorganConsumer-unit upgrade
SentPK
Priya KaurEICR report
ReviewedRH
Ryan HughesEV charger install
Due★★★★★
New Google review received
“Explained the issue clearly and left everything safe.”
Questions
Electrician review software FAQs
Straight answers on Google reviews, reminders, fake reviews and what Reviewed It does for electrical businesses.
Yes. Asking a genuine customer for an honest review is allowed. Google’s policy is clear that reviews should reflect real, unbiased experiences.
Businesses can encourage customers to leave a review, but they should not offer an incentive or try to influence the rating or the content.
Review gating is when a business tries to identify the customers most likely to leave positive feedback, then only sends those people to Google.
Keep the request neutral. Ask real customers for honest feedback and let them decide what they want to say.
Do not try to win the argument in public. First, check the quote, job notes, messages, certificate status and anything agreed on site.
Then reply calmly and invite the customer to discuss it directly.
Check your records first. If you believe the reviewer was never a customer, save screenshots and gather the details that show why the review does not relate to a genuine experience with your business.
You can report the review through Google’s Reviews Management Tool. Google will only remove content that breaches its policies.
There is no universal target. Search for electricians in the towns and postcodes you want to work in. Look at the review count, rating and recency of the businesses that consistently appear in Google Maps.
You are not trying to beat every electrician in the country. You are trying to avoid looking unproven beside the local businesses a customer can realistically call.
No. Google uses relevance, distance and prominence for local results. Reviews are one part of prominence, alongside the wider strength and accuracy of your online presence.
What they can do is make your profile more current, more credible and easier to choose when it appears.
No. The principle is the same, but the context changes. A homeowner may value clear explanation, care in the property and feeling safe with the work. A landlord or managing agent may care more about access coordination, speed, certificates and consistent communication.
The request should reflect the relationship and the work completed, not use one generic message for everyone.
